Call 8-1-1

8-1-1 is a free provincial health information and advice phone line.
Health service navigators can connect you with a registered nurse, registered dietitian, qualified exercise professional or a pharmacist to help you get information you need to manage your health.

Primary Care Provider

For non-emergency health concerns call your primary Care Provider ( family doctor or nurse practitioner) first. Same-day urgent appointments are often available. Visit your primary care provider for the following:

• Continuing care for ongoing health care concerns

• Prescription renewals

• Follow-up visits for chronic conditions

• Follow-up visits for lab tests

• Regular check-ups

• Health promotion and disease prevention

Urgent and Primary Care Centre

The REACH UPCC serves people of all ages with non-life-threatening illnesses or injuries who need to be seen within 12-24 hours and are unable to see their Primary Care Provider. Visit the UPCC if you are experiencing:

• Sprains and strains

• Cuts, wounds or skin conditions

• Fever and severe flu-like symptoms

• Infections including chest, ear and urinary tract

• Mild to moderate asthma

• New or worsening pain

• Prolonged nausea, vomiting, diarrhea

• Minor child illness and injury

• Urgent food, shelter, financial, emotional needs

Emergency Department

For life-threatening illnesses or injuries that need to be assessed and treated immediately. Call 9-1-1 or visit the emergency department for the following concerns:

• Suspected stroke

• Suspected heart attack

• Major trauma or injury

• Major psychiatric illness

• Head Injury with loss of consciousness

• Poisoning or overdose