COVID-19

FOR COVID-19 Testing and Assessment, please call 604-216-3138 and leave a voice message to book an appointment and reserve a place in our queue. For alternative locations please see the image below.

What is REACH doing?

The REACH Community Health Centre is committed to providing a safe environment for everyone working and accessing services at our community health centre during the COVID-19 pandemic. At this time, we have continued to provide critical multicultural, dental, pharmacy, urgent & primary care and medical services, both remotely and in-person.

As we move into Phase III of the provincial Re-Start Plan we review and modify our services as needed to maximize safety while allowing for as much access to services and care as possible. Together we can support each other and our community’s health.

To learn more about how each of our departments is implementing change please visit their pages:

As we continue our efforts to slow the course of the COVID-19 pandemic, advice regarding public health measures in our communities and health care settings is evolving quickly, check back for on going updates.

BC’s Restart Plan

This is the first step that the government of BC will take to protect people and ensure the province can come back from COVID-19 stronger than before.

This step-by-step process outlines BC's careful Restart Plan.

More information can be found at here.

Common Questions about covid-19

What are the symptoms?

Watch for symptoms of COVID-19 that can appear up to 14 days after being exposed to the virus. Reported signs and symptoms include: fever, chills, coughing, shortness of breath, sore throat, runny nose, lose of sense of smell or taste, headache, fatigue, diarrhea, loss of appetite, nausea and vomiting and/or muscle aches.

What to do if you are experiencing symptoms?

If you think you are experiencing symptoms of COVID-19 you can try this quick, online self-assessment tool: covid19.thrive.health

At this time if you are experiencing mild symptoms (I.e. cough, fever, difficulty breathing) we recommend self-isolating for 14 days. COVID-19 presents as a mild illness in the majority of patients; Testing is not recommended for those who have mild respiratory symptoms.

If symptoms become severe (I.e. shortness of breath, and other respiratory issues), please call the REACH UPCC direct-line at 604-216-3138 before coming into the clinic, and they will give you further direction.

what number should i call for general inquires?

Call 1-888-COVID19 (1-888-268-4319) for general, non-medical public inquiries. It is also available as a text service.

what number should i call if i am EXPERIENCING symptoms?

Call HealthLink at 8-1-1 for health concerns, they will have the most up to date information.

Where can i get updated information about COVID-19?

Resources to stay informed about the ongoing pandemic can be found at the bottom of this page. It includes information relevant for British Columbia, Canada and the world.

B.C.'s Ministry of Health has released a new app for information and alerts on the coronavirus pandemic. It includes:

A self-check tool.
Lists of recommendations from the B.C. Centre for Disease Control.
Guides on handwashing and social, or physical, distancing.
Basic information about COVID-19.

More information can be found on CBC News

Do I need a sick-note?

Currently the BC Government and CMA (Canadian Medical Association) are asking employers to discontinue the requirement for sick notes to avoid unnecessary burden on care providers.

Please see the following links for more information and refer your employers to these statements:
The Canadian Medical Association
Global News

Where can i see my Covid-19 results?

A system for patients to access your negative COVID test results by phone , text, or online can be found on the the BCCDC website.

What should i do if i RETURNED from Travel or require an assessment or documentation for travel outside of Canada?

Please see the following form for information on COVID-19 travel assessment:
COVID-19 Assessment for Travel

Prevention

What can I do to prevent the spread?

Proper hand washing, covering your mouth and nose when coughing or sneezing, social distancing and staying home when you're sick is the best protection.

Who should be wearing masks?

Face masks should be used by people who are sick and health care workers. More information can be found can be found on the BCCDC website.

How to wear a surgical masks?

How do i ensure im washing my hands properly?

Proper hand washing includes making sure you wash the palm and back of each hand, between the fingers, under your nails and the thumbs. Please see the infographic below for details!

What is Social Distancing?

The following poster is also available in Spanish, Arabic and Vietnamese.

Resources

For upcoming workshops and resources for COVID-19 please visit our Workshops and Resources Page.